It is not a credit card and carries no credit limit. You spend what you have loaded on the card. Please make sure that you have loaded funds on your card from your eCREDO IBAN.

Fees are listed in the Terms and Conditions on the eCREDO website.

If your card has been lost or stolen, or you believe its security has been compromised, you must immediately login to My eCREDO Account dashboard and block the card from the Main Menu.

  • Sign the signature strip on the reverse of the card.
  • Activate the prepaid card by following the instructions in our carrier.
  • Obtain your PIN through My eCREDO Account dashboard. Please note that first PIN reveal is free of charge, however any subsequent PIN reveals are charged at 1.00 Euro per reveal.

Yes. You can withdraw cash using an ATM that has the Mastercard logo anywhere in the world. Fees may apply. Please refer to our Terms and Conditions.

As with all credit and debit cards we use, every precaution needs to be taken to keep the card safe and your PIN secure. Please refer to our Terms and Conditions. The eCREDO Prepaid Mastercard is issued by Prepaid Financial Services Limited pursuant to a license from Mastercard International Incorporated.