Yes, but just two – everything else is accepted.
Prohibited category codes:
|5542||Fuel Dispenser, Automated|
|4784||Bridge and Road Fees, Tolls|
Yes, for futher pricing please navigate to the dedicated page on international transfers.
Similar to a debit card but it is loaded to a predefined amount and can be re-loaded. Please note that you can load and re-load from your eCREDO IBAN within My eCREDO Account dashboard.
If you wish to buy a product or service you can use the card in person (POS terminals) and for online payments.
If you have questions relating to your IBAN, card, payment transfers (incoming or outgoing) or currency conversion, please send an email to email@example.com.
If you have a query about any of the services provided by eCREDO within My eCREDO Account dashboard or any query relating to your eCREDO card, please contact us at firstname.lastname@example.org
In this case, your purchase will be declined and you must wait until the card has sufficient funds.
If you wish to cancel your prepaid card or no longer wish to use it, please login to My eCREDO Account dashboard and block your card from the Main Menu.
Yes, you can find the expiry date on the front of your card. If your card is about to expire, and is still active, please contact us at email@example.com. Any balance remaining on the card will be transferred to the new one before it is despatched to you.
You must notify eCREDO immediately by emailing us at: firstname.lastname@example.org
If you have forgotten or lost your PIN, you can retrieve your PIN online by logging to My eCREDO Account dashboard. Please note that all subsequent PIN reveals are charged at 1.00 Euro per reveal.
It is not a credit card and carries no credit limit. You spend what you have loaded on the card. Please make sure that you have loaded funds on your card from your eCREDO IBAN.
Fees are listed in the Terms and Conditions on the eCREDO website.
If your card has been lost or stolen, or you believe its security has been compromised, you must immediately login to My eCREDO Account dashboard and block the card from the Main Menu.
- Sign the signature strip on the reverse of the card.
- Activate the prepaid card by following the instructions in our carrier.
- Obtain your PIN through My eCREDO Account dashboard. Please note that first PIN reveal is free of charge, however any subsequent PIN reveals are charged at 1.00 Euro per reveal.
Yes. You can withdraw cash using an ATM that has the Mastercard logo anywhere in the world. Fees may apply. Please refer to our Terms and Conditions.
As with all credit and debit cards we use, every precaution needs to be taken to keep the card safe and your PIN secure. Please refer to our Terms and Conditions. The eCREDO Prepaid Mastercard is issued by Prepaid Financial Services Limited pursuant to a license from Mastercard International Incorporated.